This problem occurs because your printer driver does not provide support for Unicode characters. Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows, and has also provided the solutions.

Also, you can try installing an old printer driver/software for your printer. For example, if you have the above problem with a new HP Laserjet printer, you can go to your windows "Start", "Settings", "Printers", "Add printer" to add HP Laserjet 5L PCL (non-postscript) driver/software.

NOTE: You could also use our NJStar Chinese WP 5.2, which has no such printing problem and will print on any printers.

TIPS: Below is another walk-around solution by a NJStar user, Mr Fuqian Tang:

I found out that one can also solve the printing problem in the following way (a little bit cumbersome)

1. Save as *htm, *.html file while in WORD2000 or EXCEL2000.
2. Open the file in the INTERNET EXPLORER environment.
3. Open NJStar Communicator so that the document is nicely displayed.
4. While in the INTERNET EXPLORER environment, run PAGE SETUP to set up the page correctly. Run PRINT PREVIEW to see if everything appears OK.
5. Print the document While in the INTERNET EXPLORER environment.