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 Except Credit Card online order, how to pay?
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We accept cheque, money order, bank transfer and Paypal payment.
No matter which payment method, you can always order the software online at: http://www.njstar.com/orders/. At the end of the order page, you can choose from paying by cheque, money order, bank transfer, paypal or credit card, then you can receive and print out an invoice to pay accordingly.
An order form is also available at: http://www.njstar.com/orders/orderfrm.htm. Please fill in the required fields and send it together with payment to:
NJStar Software Co.
PO BOX 40
EPPING NSW 2121
Australia
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How do I get NJStar upgrades?
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NJStar releases constant upgrades to make the programs more compatible and more stable.
Registered users can obtain upgrades from the "Registered User" Page at: http://www.njstar.com/support/regiuser.htm?new, you will need to type in serial number to receive upgrades.
Demo or trial users, please register NJStar products if you find the program is helpful, so that you can receive constant upgrades.
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I can download NJStar Shareware to use. Does that mean I can use it without paying?
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Shareware is a "Try-Before-You-Buy" concept of marketing software. You are allowed to give the shareware (time-limited trial version) to your friends to try. However, you can not share the paid version with other people. The paid version has full functions and will not expire, therefore, it is no longer "shareware".
Usually, shareware or evaluation version only let you have limited functions than the fully registered/paid version. If you find the product to be useful or intend to continue using it beyond evaluation (normally 30 days) period, then you make a registration payment directly to the author/company.
Payment of the registration fee enables the author/company to continue developing the software. It also entitles you to receive the fully registered (normally on CDROM) copy, and often brings you additional benefits such as notification of major updates, free technical support, and special offers.
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Malware trojan virus found
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We have applied some compression and encryption technology in NJStar software, in order to protect our software from being hacked/debugged. However, some anti-virus software thinks that encrypted technology is a potential thread and decides it is a virus. We, NJStar Software guarantee that our software is 100% virus free.
1. Registered users, please upgrade to an unencrypted version at: http://www.njstar.com/support/regiuser.htm?new. We will also release an unencrypted trial version soon.
2. Trial version users, in your Anti-Virus/Anti-Spyware, please put NJStar in the list of programs not considered as "threads".
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Are NJStar software products Y2K compliant?
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Yes. The potential problem related to Y2K is avoided by the fact that there is no time & date related functions and routines used in our software products which are developed and coded in house by NJStar Software Corp.
We have also tested extensively all our programs for date approaching and past Year 2000 and are satisfied that there is no time/date related problems. You can get a copy of our Y2K Statement from our corporate website at http://www.njstar.com/info/y2k.htm.
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Can NJStar software be installed on a server and accessed by mutiple worstations?
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Yes, all NJStar products are able to perform network server installation for easy installation and maintenance. For site license details (minimum 10 User Site License), please contact support.
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NJStar can not start, NANJICZ.DBG or NANJIPY.DBG is corrupted
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Please uninstall NJStar, restart computer and reinstall again. Also, you can upgrade to the new version to solve this problem.
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Removing NJStar Broswer Helper Object
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NJStar Asian Explorer installs a Browser Helper Object for Internet Explorer in order to generate website statics for www.ChineseTop100.com. It reports 10 most visited Chinese websites to ChineseTop100.com on every 1000 visited Chinese webpages. You are 100% assured that no other personal information are collected or reported. Since some antiSpyware software identifies every Browser Helper Object as spyware and asked to remove it. Here are the manual removal instructions:
1. Close all Internet Explorers
2. Remove the registry item with RegEdit from Start->run->regedit.exe:
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{1e1b2879-30c7-11d4-8ddf-525400e483e3}
3. Delete file ietop100.dll under folder "/program files/Internet Explorer".
4. Restart your computer.
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