|Q1: I purchased a registered version in the past, but I have lost the serial number. How can I get my serial number back ?
A1: Please enter your email and name, we will send it to you.
Q2: I have recently reinstalled/replaced my PC, but I do not have a CD, or I have lost my CD, or my old CD does not install on Windows Vista or Windows 7. How do I install the latest version ?
A2: You can get the latest version on a New CD for only $10 (for the same major version) + s/h, and get the latest full version downloaded at the same time.
Q3: I have purchased a registered version and I have got the serial number, but when I enter it the program told me it's not valid, what's wrong?
A3: Since the serial number is generated from your Name and Company Name, so you must type them EXACTLY as printed on the invoice or email. Space or case is not significant, but all other characters must be typed. A serial number is only for one software, so please make sure you are entering the serial number for the specific software.